Sorry you missed this year’s ‘Seize Opportunity in Disruption’ Conference But please save the date for next year’s conference – Tuesday 13th February 2018- more details to follow!

In the meantime, please visit to find out more about our training and revenue management outsourcing services.

Discounted rates available for previous attendees of Revenue by Design's training courses. Please contact for details

About the Conference

Start 2017 informed and ahead of the competition!

‘Seize Opportunity in Disruption’ is a one day conference and educational forum designed to break down the perceived threats to the traditional hotel model with associated disruption and find out how you can make this work for you. Hear first-hand the thoughts from industry experts, key ‘disruptors’ and fellow hoteliers, how by embracing this ‘new world’, you can turn disruption to your advantage.

The day will consist of a combination of panel discussions and the opportunity to attend educational masterclasses while networking and meeting relevant experts and peers. The ideal opportunity to understand what disruption really means for hotels today and identify opportunities within the exciting developments in the hotel world.

Sponsored By

With Speakers From

Who should attend

  • General Managers

  • Revenue Managers

  • Sales Professionals

Benefits of attending

  • An opportunity to gain insight into the increasingly complex world of 'disruption' and how this can benefit your business.

  • Leave with valuable take outs that can implemented on your return to the office.

  • Network with like minded peers

  • Have fun!

Seize Opportunity in Disruption

London Tuesday February 21st, 2017


There will be a number of Masterclasses running through the day at the times indicated on the agenda.

How to price in a world of disruption

Hosted by:
Paul Van Meerendonk, Director Global Advisory Services, IDeaS
David Greig, Group Revenue Manager, Fitzpatrick Lifestyle Hotels

Moderated by:
Rupert Gutteridge, Group Sales and Marketing Director, Guestline

How do you balance external economic pricing impacts such as Brexit, long term pricing strategies, owners requirements and tactical opportunities? We explore how to balance short and long term pricing needs.

How Mobile technology increases TRevPAR

Hosted by:
Andrea Baptiste, CEO, Benbria Corp, leaders in the provision of mobile and messaging technology that enhances customer engagement for hotels

Get the most out of your guest post booking. Leverage ongoing advances in mobile technology to enhance the customer experience and positively impact your bottom line.

Book Direct – What is the real cost of a book direct strategy?

Hosted by:
Sally Richards, Managing Director, Raspberry Sky
David Turnbull, CCO, SnapShot

Moderated by:
Jane Lewis, Founder, JLC Consulting

We examine the pros and cons of the current focus on book direct, and the overall cost of distribution. This masterclass breaks down the true costs associated with distribution and customer acquisition.

How to stay ahead with changes in the digital landscape

Hosted by:
Sarah Lim, Industry Manager, Google
Julian Vaughan, Commercial Director, Journey

Google and digital agency, Journey, discuss the latest developments in the digital landscape and what the successful hotelier needs to know to stay ahead of the game.

Optimising your online presence

Hosted by: Mark Forrester, Founder and Chairman of 80 Days

A successful online strategy is so much more than just a website. This lively masterclass will show you what online strategies the hotelier needs to consider to plan for success in 2017.

Best Practice in Cluster Revenue Management

Hosted by:
Carol Dodds, Vice President, Commercial, Interstate Hotels and Resorts

Found yourself with more than one hotel? How do you set up and manage a cluster environment efficiently. What reports do you need and what new performance metrics do you need to provide to management?

Discounted rates available for previous attendees of Revenue by Design's training courses. Please contact for details

Event Details

  • When

    Tuesday, February 21, 2017


    9:00am - 7:00pm
    Registration opens at 8:30am

  • Where
    Park Plaza Riverbank Hotel
    18 Albert Embankment
    London SE1 7TJ

    Tel: +44 (0) 207 769 2525